The user may cancel a Purchase within 14 (fourteen) days of the transaction date, however that such cancellation will be made no later than 7 (seven) business days, prior to the Event date for which such transaction was executed. It is clarified, for the removal of doubt, that a Purchase may not be canceled and/or refunded for a Ticket for an Event held less than 7 (seven) business days after the cancellation date. The user will be entitled a refund in the amount actually paid by the User, after deduction of cancellation fees for each Ticket in the amount of the lower of: 5% of the Ticket Purchase price or 100 NIS. The refund will be executed within 14 (fourteen) days of the Cancellation Request date by user to Ticketmaster Israel.
Cancellation of a transaction will be possible due to our policies.