Is there a cancellation fee? We charge a cancellation fee of 5% of the total transaction or NIS 100, whichever is lower. Cancellation of a transaction will be possible due to our policies. Related articles How do I cancel the tickets I purchased? What is the cancellation policy? My event was canceled, what should I do? Will I receive a refund? Can I cancel a single ticket or just part of the order I made? How do I know my ticket has been canceled?