Unfortunately, we are forced to announce the cancellation of the Iron Maiden band in Israel, which was scheduled to take place on May 30 at Bloomfield Stadium.
In recent weeks, Israeli production, in cooperation with the band, have been trying to come to terms on a new scheduled concert in Israel, but unfortunately, no luck.
We are preparing to return your money immediately.
Full financial exoneration will be applied to all ticket buyers automatically and the money will be returned to the credit card with which the purchase was made, you are not required to act on your part, and there is no need to contact the customer service on this. Our team is handling this with all its might.
Questions and answers
I bought the tickets with a credit card . how do I get a refund?
The credit card with which the deal was made will be automatically refunded. You'll see the refund in your credit-card breakdown report in the month that follows when the event was canceled.
I got a message that my card was canceled. when am I going to see the actual refund?
You'll see the credit report credits your credit report on the following billing cycle.
The credit card I paid with expired/canceled, how do I get my refund?
Unfortunately, another credit card can't be refunded other than the one the payment was made with in the first place. This step is to ensure that the refund reaches the person who actually made the purchase. Usually, if the new credit card is associated with the same bank account, the refund will automatically go there without further action on your part.
If your account is closed, please contact your credit card company and they will make the transfer for you.
I want you to credit another card, is that possible?
Unfortunately, another credit card can't be refunded other than the one the payment was made with in the first place. This step is to ensure that the refund reaches the person who actually made the purchase.
I paid with a Direct credit card, can you refund it?
Yes, we will manually refund your direct card to a credit card company without further action on your part.
I paid cash, how do I get my money back?
If you have purchased the tickets in cash, our representative will contact you as soon as possible to make the refund.
I bought the tickets via Eventim/Bravo/Union/ certain labor union. How do I get an refund?
You have to contact office you have bought there tickets.
Do you know that a show is expected to exist in Israel in the future?
The local production is working in conjunction with overseas artists ' directors to find an alternative date. If they will find one, there will be an orderly press release.